The reviews saying they are terrible are not totally wrong, but I can attest that Cardinal/Sebonic is not a scam. They truly do offer incredible rates if you are willing to wade through the delays and terrible customer service. It can be worth it for some people, the key is knowing what you're getting into.
Will they reply to your emails promptly? No
Will they hold your hand if you get confused? No
Will they try to add extra fees to your loan? Yes
But will you get a great rate? Yes, if you're patient
Overall Go with Quicken Loans
This person wrote the review because of poor customer service of cardinal financial customer care from Cardinal Financial and attached a photo. Reviewer claimed that he or she lost $11 and wants Cardinal Financial to offer any options to resolve the issue.
The most disappointing in user's experience was bad experience. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
We collected other reviews about products and/or services offered by Cardinal Financial for you to read. This information may help you with your purchase decision.