Tried to refinace my home. We have great credit.
Everything was great with great rate and seemed to be going smoothly. "Randy" was a smooth talker and seemed to be on top of everything. Credit checked, income verified, title checked. He finally talked us into a $450 appraisal which was far below what the property was worth.
Suddenly we didn't qualify when minutes before we had. Then it was impossible to get him on the phone. SCAM SCAM SCAM. STAY AWAY.
Lost $450. Ended up going to a local broker, had home appraised much higher which is what it should have been and got a decent rate even though it was not the super low rate Randy had promised which obviously he had no intention of providing.
Product or Service Mentioned: Cardinal Financial Refinance.
Reason of review: Poor customer service.