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We worked with Russell Bandjord who works for Cardinal Financial. Russell gave us a pre approval letter to buy a home that we made an offer on. We closed on our home October 11th then met with Russell right after and He had verbally told us He made a mistake and we...
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1.0
I didn't like
  • Being lead to believe i will be buying a new house
  • Very deceptive
  • Total lack of customer service
#1401431
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Cardinal Financial - Don’t use these people

Worst experience I have Ever had as a consumer! Michael brown and Keeta Sherer have run us around for 2 months. They are a joke! Don’t use these scams! Didn’t know what she was doing most of the time had to have a manager tell her what to say. Use local people! Don’t waste your time.
1.2
Details
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Diversity of Products or Services
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Value for money
Website
#1377142
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Cardinal Financial - Going bankrupt because of them

Took out an FHA because recommended it to me! Payment would go down after two years. What a lie. Now can't get anyone at Cardinal to help me. They just laugh and say it is my problem
#1370087
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Cardinal Financial - Refund from escrows

We have not received our refund from escrows and we have moved our loan since September 10th
#1367673
A lender with Cardinal Financial gave a Letter of Approval to out of state buyers. Assuming they were approved to a certain amount the buyers had an accepted offer on a home. The lender never returned calls or emails to the real estate agent. He approved them for...
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1.0
#1353736
WEDNESDAY AUGUST 22, 2018 All you folks complaining that you didn't get a loan from CARDINAL FINANCIAL / DEVENHUEL MORTGAGE COMPANY should get down on your knees and praise GOD that you did not! If I could go to a negative with your rating scale, I absolutely would!!!...
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Anonymous
Bradley lambert

I am Bradley xxxxx Lambxxx. Last 4 of social is xxxx. Xx1 xxx Mars Hill Hwy Weaverville, NC 28730. I am a legitimately "PISSED" consumer! I know that the difference between wh...

1.0
#1336546
Jordan Obrien Cardinal in Dallas Texas was great at the beginning (first 2 days and 2 phone calls ) with updates...etc...then he stops , ignores calls, ask for same paperwork over over again...stalls big time...wrote , text called , he ignored me ...no explanation why,...
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#1330294
They do not respond after their supposed services are over. Started the process in June and not over yet. We purchased the condo from the previous owner in a process that took three days. They have quit talking to us and won't answer the phone. We still have an acct....
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Anonymous
Call me Shadys Wife

You are not the only one among all the positive reviews ...dig and you will find a name change and all the "REAL " reviews

Anonymous
Call me Shadys Wife

I just had a similar experience with them they are great up to a certain point then stopped answering phone/emails 100% agree . Jordan has awesome review but if you really loo...

2.6
I liked
  • Great staff up to point then lousy
I didn't like
  • Total lack of customer service
#1328257
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Cardinal Financial - Dragged along

Cost us money with no results and it happened today 7-19-18. Shrug
1.2
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Website
Whiteville,North Carolina
#1308963

Contact Cardinal Financial

Mailing Address:
Cardinal Financial Company
3701 Arco Corporate Drive, Suite 200
Charlotte, NC 28273
USA
Phone:
(855) 561-4944
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Cardinal Financial - Unethical

This company pushed to have a home appraisal done. I delayed and the estimate came in above guidelines but they still refused loan for a reason they would not explain. Bad company with people who are trained to get fees without any results for customers.
1.7
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
Whiteville,North Carolina
I liked
  • Initial contact
I didn't like
  • Ensuring customer service
  • Dishonest and misleading wast of time
  • Total redundancy of paperwork
#1308956