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So my husband and I used this company to refinance our condo using the VA loan that they offer. Our representative, who took a big nasty dump in our bathroom btw(RIP), had let us know that in addition to lower monthly payments, the first two months we would not have to...
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1.0
I didn't like
  • Total dishonesty in the big picture
  • Dishonest and misleading wast of time
  • Very deceptive
#1233102
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I am beyond pissed at the way my disbursement of funds has been handled with Cardinal. We had some water damage in our dining room from an overflowing shower. There was damage to the ceiling and carpet in the living room and our daughters bedroom. I decided to rip out...
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#1210145
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In December 2017, Cardinal promised to recompute the monthly escrow payment for my mortgage, if I submitted a receipt for payment of property taxes. I submitted a receipt in early January and a Cardinal representative acknowledged it, but Cardinal has refused multiple...
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#1205447
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Trying to get roof replaced from the hurricaine and the won't release an insurance check to roofing company. Won't return phone calls . Insurance company who wrote check is now sending me a notice of cancellation because I can't prove the roof has been repaired. It...
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1.2
#1204366
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Please do not use this company they are arrogant and have no concept of customer service. They claimed they sent me a letter saying my insurance lapsed and proceeded to bill me for an additional $1586.35 per month for three months over my regular payment. Even after I...
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1.0
I didn't like
  • Very deceptive
#1188271
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Cardinal Financial ripp off

They promised us a,loan of $250,000 and then they changed there minds, and wanted more paperwork from us, a month and half later, they still havent got the underwriters to approve our loan, stay away
1.2
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Diversity of Products or Services
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#1179990
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They never paid my homeowners insurance out of my escrow on time and the insurance has been canceled 3 times now. And Cardinal Financial has fined me for not having insurance. They have now reported me to the credit bureau and my score has dropped from a 800+ to 690's....
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1.0
I didn't like
  • Customer service and billing practives
#1178534
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Tried to refinace my home. We have great credit. Everything was great with great rate and seemed to be going smoothly. "Randy" was a smooth talker and seemed to be on top of everything. Credit checked, income verified, title checked. He finally talked us into a $450...
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#1139274
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Cardinal Financial - 6 HOURS WAITINF AT TITLE COMPANY!!!CMON!!

Absolutely ridiculous experience. 3 changes to closing date 2 entire days waiting tonthenlast minute to get it "reviewed" closing appointment was for 3 pm. Seller didn't leave until 9 pm and who knows how long the buyer had to remain. Then had to go back the next day for proceeds. Absolutely ridiculous, unprofessiional and inconsiderate way to do business
1.0
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#1135103
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Cardinal Financial - Stay Away from Cardinal!!!
If I could give a zero or even negative star rating, I would. STAY AWAY FROM THIS COMPANY. I cannot stress that enough. STAY AWAY! Cardinal Financial, Mike I. and Scott R. are the company and people your parents once warned you about. 1. Proper documentation was not...
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1.0
#1124212
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